The Satisfaction of our customers is our prime objective. We strongly believe that the trust and confidence indulged by the customer in our organization is a key most factor to provide a pleasurable service. Flight Zone understand the importance of your personal information and thereby has taken every measure to protect it. We are bound to manage your personal information in accordance with the Information Privacy Principles (IPPs) in the Australian Privacy Act 1988. At Flight Zone we are highly committed to ensuring the security of our users privacy regarding all information collected during the usage of this site. Following the strict guidelines of the privacy legislation of Australia, Flight Zone have clearly outlined below what information we collect, how it is used and its storage.
The information you enter while making a booking on our website is mainly used to authenticate your details in accordance with your Credit Card number. During the process you will need to provide us with your home address, contact details and e-mail address in the instance we need to contact you. This ensures we are speaking to the correct individual and are able to reply to your queries efficiently.
Use of the information collected
Once you have completed the booking form, your information is stored directly in the Flight Zone database should it be necessary for a consultant to contact you in regards to your booking. We may use your e-mail address or mobile phone number on occasions to send you specials, discounted fares updates and newsletters from Flight Zone and our partner’s promotions wholesale and retail. You may select to unsubscribe from receiving these emails or SMS messages at any time. Other usages of collected information are to verify your details via our secure safe payment gateway in order to identify you are the correct card holder using the site. The information you enter while making a booking on our website is mainly used to authenticate your details in accordance with your Credit Card number. During the process you will need to provide us with your home address, contact details and e-mail address in the instance we need to contact you. This ensures we are speaking to the correct individual and are able to reply to your queries efficiently. Flight Zone may need to disclose personal information if required to by law, court order or as requested by a governmental or law enforcement authority, or in the good faith believe that disclosure is otherwise necessary or advisable. Such reasons may include: Identify, contact, or bring legal action against someone who may be causing, or who may be threatening to cause interference with, or damage to our rights, or properties, whether intentionally or otherwise, or when anyone else could be harmed by such activities, this includes breaking the Australian Law.
Flight Zone provides a secure environment for the authorisation of credit card transactions over the Internet. A client's credit card details are not stored anywhere on the Internet and the only company who has access to this data is the merchant's bank. The bank also sends confirmation information via the same encryption technology back to the client's browser. These secure processes provide clients with peace of mind when purchasing online.
If you have a Privacy Complaint or Query
If you have a privacy complaint or wish to update or access the personal information that we hold about you, please contact our Privacy Officer on:
Tel: (+61) 39803 2244